The Hidden Cost of Disconnected Systems
Disconnected systems rarely appear as a single cost in the management accounts. Their impact is distributed across additional headcount, manual…
Business Transformation
Digital Transformation in Financial Services Without Losing Control
Financial-services transformation is more than a technology replacement. Banks must modernise critical systems while protecting customer services, data integrity, operational…
How to Measure Digital Transformation ROI
Digital transformation ROI is the measurable value realised after delivery costs, adoption and changes in business performance are considered. Go-live…
Managed Services vs In-House IT
Which Operating Model Is Right? The choice between managed services and in-house IT is rarely all or nothing. The better…
From Project to BAU: Service Transition and Hypercare
Why Service Transition and Hypercare Matter A technology project is not complete simply because a system has gone live.…
How to Create Trusted Enterprise Data – Master Data Management
MDM: Creating Trusted Enterprise Data Reading Time: 6 minutes Master Data Management (MDM) creates trusted and consistent records for important…
Dynamics 365 F&SCM Managed Services
What Should Be Included? Reading time: 6 minutes A Dynamics 365 F&SCM Managed Service should do more than resolve support…
Hidden Cost of Manual Data Reconciliation
Manual Data Reconciliation: Hidden Costs and How to Reduce Them Reading time: 6 minutes Manual data reconciliation is the process…
Who Owns Enterprise Data?
Why Data Governance Needs Clear Accountability Reading time: 5 minutes Enterprise data needs clear accountability. A data owner makes or…